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Packages

Packages

Use a Package to share access duration, media, connection limits, resolution limits, and CDN settings across Users.

Sidebar Actions

ActionWhat to Do
Manage PackagesOpen Package → Manage Packages, select Settings, and check dependent Users before saving a shared change.
Add PackageOpen Package → Add Package, set its name, price, duration, Bouquets, maximum connections, maximum Stream resolution, and CDN servers, then save.

Price Packages by Resolution

Create a separate Package for each playback resolution tier. Set its Price and Maximum Stream Resolution, then choose the duration, Bouquets, connection limit, and CDN servers. You set the price; Engine does not calculate it from the resolution.

The resolution limit controls live playback access. HLS and DASH adaptive playlists include only allowed variants; HTTP-TS and RTMP also enforce the limit. A Package does not create lower-resolution streams: configure the required outputs before offering each tier.

These are subscriber Package prices, separate from the Engine license fee for each server. Test playback with a User assigned to each Package.

Package or Custom Access?

  • use a Package when multiple Users should inherit the same policy;
  • use Custom User access only for an exception that should not change with a Package.

After saving, create or update a test User and confirm effective expiration, media access, connections, resolution, CDN selection, and playback. See Users, Packages, and Playback Access.

User Package Actions

ActionResult
Add PackageAssigns the Package, charges its price to a non-administrator owner, and starts expiration from the current UTC time
Renew PackageCharges the Package price and extends from the later of the current expiration or current UTC time
Change PackageConverts remaining time by the old and new Package hourly credit rates
Cancel PackageEnds access immediately, removes the Package, and returns the remaining calculated credits to a non-administrator owner

Review the displayed Package, expiration, and owner credits before confirming. A custom-access User does not use Package actions.