Packages

Use Package to reuse the same duration, media, connection, resolution, and CDN policy across multiple playback Users.

Sidebar Actions

Action	When to Use	How to Use
Manage Packages	Review existing policy, pricing metadata, assigned media, or limits before changing multiple Users.	Open Package → Manage Packages, select Settings, and check dependent Users before saving a shared change.
Add Package	Create a reusable customer access policy.	Open Package → Add Package, set its name, price, duration, Bouquets, maximum connections, maximum Stream resolution, and CDN servers, then save.

Package or Custom Access?

use a Package when multiple Users should inherit the same policy;
use Custom User access only for an exception that should not change with a Package.

After saving, create or update a test User and confirm effective expiration, media access, connections, resolution, CDN selection, and playback. See Users, Packages, and Playback Access.

User Package Actions

Action	Result
Add Package	Assigns the Package, charges its price to a non-administrator owner, and starts expiration from the current UTC time
Renew Package	Charges the Package price and extends from the later of the current expiration or current UTC time
Change Package	Converts remaining time by the old and new Package hourly credit rates
Cancel Package	Ends access immediately, removes the Package, and returns the remaining calculated credits to a non-administrator owner

Review the displayed Package, expiration, and owner credits before confirming. A custom-access User does not use Package actions.